default ContactSearchSummary.Builder |
ContactSearchSummary.Builder.agentInfo(Consumer<ContactSearchSummaryAgentInfo.Builder> agentInfo) |
Information about the agent who accepted the contact.
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ContactSearchSummary.Builder |
ContactSearchSummary.Builder.agentInfo(ContactSearchSummaryAgentInfo agentInfo) |
Information about the agent who accepted the contact.
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ContactSearchSummary.Builder |
ContactSearchSummary.Builder.arn(String arn) |
The Amazon Resource Name (ARN) of the contact.
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static ContactSearchSummary.Builder |
ContactSearchSummary.builder() |
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ContactSearchSummary.Builder |
ContactSearchSummary.Builder.channel(String channel) |
How the contact reached your contact center.
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ContactSearchSummary.Builder |
ContactSearchSummary.Builder.channel(Channel channel) |
How the contact reached your contact center.
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ContactSearchSummary.Builder |
ContactSearchSummary.Builder.disconnectTimestamp(Instant disconnectTimestamp) |
The timestamp when the customer endpoint disconnected from Amazon Connect.
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ContactSearchSummary.Builder |
ContactSearchSummary.Builder.id(String id) |
The identifier of the contact summary.
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ContactSearchSummary.Builder |
ContactSearchSummary.Builder.initialContactId(String initialContactId) |
If this contact is related to other contacts, this is the ID of the initial contact.
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ContactSearchSummary.Builder |
ContactSearchSummary.Builder.initiationMethod(String initiationMethod) |
Indicates how the contact was initiated.
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ContactSearchSummary.Builder |
ContactSearchSummary.Builder.initiationMethod(ContactInitiationMethod initiationMethod) |
Indicates how the contact was initiated.
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ContactSearchSummary.Builder |
ContactSearchSummary.Builder.initiationTimestamp(Instant initiationTimestamp) |
The date and time this contact was initiated, in UTC time.
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ContactSearchSummary.Builder |
ContactSearchSummary.Builder.previousContactId(String previousContactId) |
If this contact is not the first contact, this is the ID of the previous contact.
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default ContactSearchSummary.Builder |
ContactSearchSummary.Builder.queueInfo(Consumer<ContactSearchSummaryQueueInfo.Builder> queueInfo) |
If this contact was queued, this contains information about the queue.
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ContactSearchSummary.Builder |
ContactSearchSummary.Builder.queueInfo(ContactSearchSummaryQueueInfo queueInfo) |
If this contact was queued, this contains information about the queue.
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ContactSearchSummary.Builder |
ContactSearchSummary.Builder.scheduledTimestamp(Instant scheduledTimestamp) |
The timestamp, in Unix epoch time format, at which to start running the inbound flow.
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ContactSearchSummary.Builder |
ContactSearchSummary.toBuilder() |
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