RoutingProfile.Builder |
RoutingProfile.Builder.agentAvailabilityTimer(String agentAvailabilityTimer) |
Whether agents with this routing profile will have their routing order calculated based on time since
their last inbound contact or longest idle time.
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RoutingProfile.Builder |
RoutingProfile.Builder.agentAvailabilityTimer(AgentAvailabilityTimer agentAvailabilityTimer) |
Whether agents with this routing profile will have their routing order calculated based on time since
their last inbound contact or longest idle time.
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RoutingProfile.Builder |
RoutingProfile.Builder.associatedQueueIds(String... associatedQueueIds) |
The IDs of the associated queue.
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RoutingProfile.Builder |
RoutingProfile.Builder.associatedQueueIds(Collection<String> associatedQueueIds) |
The IDs of the associated queue.
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static RoutingProfile.Builder |
RoutingProfile.builder() |
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RoutingProfile.Builder |
RoutingProfile.Builder.defaultOutboundQueueId(String defaultOutboundQueueId) |
The identifier of the default outbound queue for this routing profile.
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RoutingProfile.Builder |
RoutingProfile.Builder.description(String description) |
The description of the routing profile.
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RoutingProfile.Builder |
RoutingProfile.Builder.instanceId(String instanceId) |
The identifier of the Amazon Connect instance.
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RoutingProfile.Builder |
RoutingProfile.Builder.isDefault(Boolean isDefault) |
Whether this a default routing profile.
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RoutingProfile.Builder |
RoutingProfile.Builder.lastModifiedRegion(String lastModifiedRegion) |
The Amazon Web Services Region where this resource was last modified.
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RoutingProfile.Builder |
RoutingProfile.Builder.lastModifiedTime(Instant lastModifiedTime) |
The timestamp when this resource was last modified.
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RoutingProfile.Builder |
RoutingProfile.Builder.mediaConcurrencies(Collection<MediaConcurrency> mediaConcurrencies) |
The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
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RoutingProfile.Builder |
RoutingProfile.Builder.mediaConcurrencies(Consumer<MediaConcurrency.Builder>... mediaConcurrencies) |
The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
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RoutingProfile.Builder |
RoutingProfile.Builder.mediaConcurrencies(MediaConcurrency... mediaConcurrencies) |
The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
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RoutingProfile.Builder |
RoutingProfile.Builder.name(String name) |
The name of the routing profile.
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RoutingProfile.Builder |
RoutingProfile.Builder.numberOfAssociatedQueues(Long numberOfAssociatedQueues) |
The number of associated queues in routing profile.
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RoutingProfile.Builder |
RoutingProfile.Builder.numberOfAssociatedUsers(Long numberOfAssociatedUsers) |
The number of associated users in routing profile.
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RoutingProfile.Builder |
RoutingProfile.Builder.routingProfileArn(String routingProfileArn) |
The Amazon Resource Name (ARN) of the routing profile.
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RoutingProfile.Builder |
RoutingProfile.Builder.routingProfileId(String routingProfileId) |
The identifier of the routing profile.
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RoutingProfile.Builder |
RoutingProfile.Builder.tags(Map<String,String> tags) |
The tags used to organize, track, or control access for this resource.
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RoutingProfile.Builder |
RoutingProfile.toBuilder() |
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