Class AssociatedContactSummary

    • Method Detail

      • contactId

        public final String contactId()

        The identifier of the contact in this instance of Amazon Connect.

        Returns:
        The identifier of the contact in this instance of Amazon Connect.
      • contactArn

        public final String contactArn()

        The Amazon Resource Name (ARN) of the contact

        Returns:
        The Amazon Resource Name (ARN) of the contact
      • initiationTimestamp

        public final Instant initiationTimestamp()

        The date and time this contact was initiated, in UTC time.

        Returns:
        The date and time this contact was initiated, in UTC time.
      • disconnectTimestamp

        public final Instant disconnectTimestamp()

        The timestamp when the customer endpoint disconnected from Amazon Connect.

        Returns:
        The timestamp when the customer endpoint disconnected from Amazon Connect.
      • initialContactId

        public final String initialContactId()

        If this contact is related to other contacts, this is the ID of the initial contact.

        Returns:
        If this contact is related to other contacts, this is the ID of the initial contact.
      • previousContactId

        public final String previousContactId()

        If this contact is not the first contact, this is the ID of the previous contact.

        Returns:
        If this contact is not the first contact, this is the ID of the previous contact.
      • relatedContactId

        public final String relatedContactId()

        The contactId that is related to this contact.

        Returns:
        The contactId that is related to this contact.
      • channel

        public final Channel channel()

        How the contact reached your contact center.

        If the service returns an enum value that is not available in the current SDK version, channel will return Channel.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available from channelAsString().

        Returns:
        How the contact reached your contact center.
        See Also:
        Channel
      • channelAsString

        public final String channelAsString()

        How the contact reached your contact center.

        If the service returns an enum value that is not available in the current SDK version, channel will return Channel.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available from channelAsString().

        Returns:
        How the contact reached your contact center.
        See Also:
        Channel
      • hashCode

        public final int hashCode()
        Overrides:
        hashCode in class Object
      • equals

        public final boolean equals​(Object obj)
        Overrides:
        equals in class Object
      • toString

        public final String toString()
        Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value.
        Overrides:
        toString in class Object
      • getValueForField

        public final <T> Optional<T> getValueForField​(String fieldName,
                                                      Class<T> clazz)