Package software.amazon.awssdk.services.connect.model

Interface RoutingCriteriaInput.Builder

All Superinterfaces:

Buildable, CopyableBuilder<RoutingCriteriaInput.Builder,RoutingCriteriaInput>, SdkBuilder<RoutingCriteriaInput.Builder,RoutingCriteriaInput>, SdkPojo

Enclosing class:

RoutingCriteriaInput

public static interface RoutingCriteriaInput.Builder
extends SdkPojo, CopyableBuilder<RoutingCriteriaInput.Builder,RoutingCriteriaInput>

Method Summary

Modifier and Type	Method	Description
RoutingCriteriaInput.Builder	steps(Collection<RoutingCriteriaInputStep> steps)	When Amazon Connect does not find an available agent meeting the requirements in a step for a given step duration, the routing criteria will move on to the next step sequentially until a join is completed with an agent.
RoutingCriteriaInput.Builder	steps(Consumer<RoutingCriteriaInputStep.Builder>... steps)	When Amazon Connect does not find an available agent meeting the requirements in a step for a given step duration, the routing criteria will move on to the next step sequentially until a join is completed with an agent.
RoutingCriteriaInput.Builder	steps(RoutingCriteriaInputStep... steps)	When Amazon Connect does not find an available agent meeting the requirements in a step for a given step duration, the routing criteria will move on to the next step sequentially until a join is completed with an agent.

Methods inherited from interface software.amazon.awssdk.utils.builder.CopyableBuilder

copy

Methods inherited from interface software.amazon.awssdk.utils.builder.SdkBuilder

applyMutation, build

Methods inherited from interface software.amazon.awssdk.core.SdkPojo

equalsBySdkFields, sdkFieldNameToField, sdkFields

Method Detail

steps

RoutingCriteriaInput.Builder steps(Collection<RoutingCriteriaInputStep> steps)

When Amazon Connect does not find an available agent meeting the requirements in a step for
 a given step duration, the routing criteria will move on to the next step sequentially until a
 join is completed with an agent. When all steps are exhausted, the contact will be offered to any agent in the queue.

Parameters:

steps - When Amazon Connect does not find an available agent meeting the requirements in a step for
 a given step duration, the routing criteria will move on to the next step sequentially until a
 join is completed with an agent. When all steps are exhausted, the contact will be offered to any agent in the queue.

Returns:

Returns a reference to this object so that method calls can be chained together.

steps

RoutingCriteriaInput.Builder steps(RoutingCriteriaInputStep... steps)

When Amazon Connect does not find an available agent meeting the requirements in a step for
 a given step duration, the routing criteria will move on to the next step sequentially until a
 join is completed with an agent. When all steps are exhausted, the contact will be offered to any agent in the queue.

Parameters:

steps - When Amazon Connect does not find an available agent meeting the requirements in a step for
 a given step duration, the routing criteria will move on to the next step sequentially until a
 join is completed with an agent. When all steps are exhausted, the contact will be offered to any agent in the queue.

Returns:

Returns a reference to this object so that method calls can be chained together.

steps

RoutingCriteriaInput.Builder steps(Consumer<RoutingCriteriaInputStep.Builder>... steps)

When Amazon Connect does not find an available agent meeting the requirements in a step for
 a given step duration, the routing criteria will move on to the next step sequentially until a
 join is completed with an agent. When all steps are exhausted, the contact will be offered to any agent in the queue.

This is a convenience method that creates an instance of the RoutingCriteriaInputStep.Builder avoiding the need to create one manually via RoutingCriteriaInputStep.builder().

When the Consumer completes, SdkBuilder.build() is called immediately and its result is passed to #steps(List).

Parameters:

steps - a consumer that will call methods on RoutingCriteriaInputStep.Builder

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

#steps(java.util.Collection)