@Generated(value="software.amazon.awssdk:codegen") public final class TranscriptFilter extends Object implements SdkPojo, Serializable, ToCopyableBuilder<TranscriptFilter.Builder,TranscriptFilter>
Flag the presence or absence of specific words or phrases detected in your Call Analytics transcription output.
Rules using TranscriptFilter are designed to match:
Custom words or phrases spoken by the agent, the customer, or both
Custom words or phrases not spoken by the agent, the customer, or either
Custom words or phrases that occur at a specific time frame
See Rule criteria for batch categories and Rule criteria for streaming categories for usage examples.
| Modifier and Type | Class and Description |
|---|---|
static interface |
TranscriptFilter.Builder |
| Modifier and Type | Method and Description |
|---|---|
AbsoluteTimeRange |
absoluteTimeRange()
Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for
the specified key words or phrases.
|
static TranscriptFilter.Builder |
builder() |
boolean |
equals(Object obj) |
boolean |
equalsBySdkFields(Object obj) |
<T> Optional<T> |
getValueForField(String fieldName,
Class<T> clazz) |
int |
hashCode() |
boolean |
hasTargets()
For responses, this returns true if the service returned a value for the Targets property.
|
Boolean |
negate()
Set to
TRUE to flag the absence of the phrase that you specified in your request. |
ParticipantRole |
participantRole()
Specify the participant that you want to flag.
|
String |
participantRoleAsString()
Specify the participant that you want to flag.
|
RelativeTimeRange |
relativeTimeRange()
Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for
the specified key words or phrases.
|
List<SdkField<?>> |
sdkFields() |
static Class<? extends TranscriptFilter.Builder> |
serializableBuilderClass() |
List<String> |
targets()
Specify the phrases that you want to flag.
|
TranscriptFilter.Builder |
toBuilder() |
String |
toString()
Returns a string representation of this object.
|
TranscriptFilterType |
transcriptFilterType()
Flag the presence or absence of an exact match to the phrases that you specify.
|
String |
transcriptFilterTypeAsString()
Flag the presence or absence of an exact match to the phrases that you specify.
|
clone, finalize, getClass, notify, notifyAll, wait, wait, waitcopypublic final TranscriptFilterType transcriptFilterType()
Flag the presence or absence of an exact match to the phrases that you specify. For example, if you specify the
phrase "speak to a manager" as your Targets value, only that exact phrase is flagged.
Note that semantic matching is not supported. For example, if your customer says "speak to the manager", instead of "speak to a manager", your content is not flagged.
If the service returns an enum value that is not available in the current SDK version,
transcriptFilterType will return TranscriptFilterType.UNKNOWN_TO_SDK_VERSION. The raw value
returned by the service is available from transcriptFilterTypeAsString().
Targets value, only that exact phrase is
flagged.
Note that semantic matching is not supported. For example, if your customer says "speak to the manager", instead of "speak to a manager", your content is not flagged.
TranscriptFilterTypepublic final String transcriptFilterTypeAsString()
Flag the presence or absence of an exact match to the phrases that you specify. For example, if you specify the
phrase "speak to a manager" as your Targets value, only that exact phrase is flagged.
Note that semantic matching is not supported. For example, if your customer says "speak to the manager", instead of "speak to a manager", your content is not flagged.
If the service returns an enum value that is not available in the current SDK version,
transcriptFilterType will return TranscriptFilterType.UNKNOWN_TO_SDK_VERSION. The raw value
returned by the service is available from transcriptFilterTypeAsString().
Targets value, only that exact phrase is
flagged.
Note that semantic matching is not supported. For example, if your customer says "speak to the manager", instead of "speak to a manager", your content is not flagged.
TranscriptFilterTypepublic final AbsoluteTimeRange absoluteTimeRange()
Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for the specified key words or phrases. See for more detail.
public final RelativeTimeRange relativeTimeRange()
Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for the specified key words or phrases. See for more detail.
public final ParticipantRole participantRole()
Specify the participant that you want to flag. Omitting this parameter is equivalent to specifying both participants.
If the service returns an enum value that is not available in the current SDK version, participantRole
will return ParticipantRole.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available
from participantRoleAsString().
ParticipantRolepublic final String participantRoleAsString()
Specify the participant that you want to flag. Omitting this parameter is equivalent to specifying both participants.
If the service returns an enum value that is not available in the current SDK version, participantRole
will return ParticipantRole.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available
from participantRoleAsString().
ParticipantRolepublic final Boolean negate()
Set to TRUE to flag the absence of the phrase that you specified in your request. Set to
FALSE to flag the presence of the phrase that you specified in your request.
TRUE to flag the absence of the phrase that you specified in your request. Set to
FALSE to flag the presence of the phrase that you specified in your request.public final boolean hasTargets()
isEmpty() method on the property). This is
useful because the SDK will never return a null collection or map, but you may need to differentiate between the
service returning nothing (or null) and the service returning an empty collection or map. For requests, this
returns true if a value for the property was specified in the request builder, and false if a value was not
specified.public final List<String> targets()
Specify the phrases that you want to flag.
Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.
This method will never return null. If you would like to know whether the service returned this field (so that
you can differentiate between null and empty), you can use the hasTargets() method.
public TranscriptFilter.Builder toBuilder()
toBuilder in interface ToCopyableBuilder<TranscriptFilter.Builder,TranscriptFilter>public static TranscriptFilter.Builder builder()
public static Class<? extends TranscriptFilter.Builder> serializableBuilderClass()
public final boolean equalsBySdkFields(Object obj)
equalsBySdkFields in interface SdkPojopublic final String toString()
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